At Lakeland Film Lab LLC ("we," "us," or "our"), located in Lakeland, FL, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any other way. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect We may collect the following types of information: 1.1 Personal Information - **Contact Information**: Name, email address, phone number, mailing address. - **Payment Information**: Credit card details or other payment information when purchasing services. - **Service Requests**: Information you provide when you request information or quotes 1.2 Usage Data - **Website Activity**: Information about your visits to our website, including IP addresses, browser type, device information, and other browsing activity. - **Cookies**: We may use cookies and similar technologies to enhance your browsing experience. You can control the use of cookies via your browser settings.
2. How We Use Your Information We use the information we collect for the following purposes: - **To provide services**: To process your requests, fulfill orders, or provide the services you request. - **To improve our services**: To analyze usage trends and improve the content and functionality of our website. - **To communicate with you**: To send you updates, promotional offers, newsletters, or respond to your inquiries. - **For legal compliance**: To comply with any applicable laws, regulations, or legal requests.
3. How We Share Your Information We respect your privacy and will not share, sell, or trade your personal information without your consent, except in the following circumstances: - **Service Providers**: We may share your information with trusted third-party vendors or service providers who assist in operating our business (e.g., payment processors, hosting providers). - **Legal Requirements**: We may disclose your information if required by law or in response to a subpoena or other legal request. - **Business Transfers**: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR. 3.1 Fraud Prevention and Security. We use your personal data to identify, investigate, and address potential fraudulent, illegal, or harmful activities. By using our Services and creating an account, you are responsible for protecting your account credentials. We strongly advise against sharing your username, password, or any other access details with others. If you suspect that your account has been compromised, please reach out to us immediately. For residents of the EEA, the legal basis for processing this data is our legitimate interest in ensuring the security of our website for you and other customers, as outlined in Art. 6 (1) (f) of the GDPR.
4. Data Security We take reasonable steps to protect your personal information from unauthorized access, use, alteration, or destruction. While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices As a resident of the United States, you have certain rights regarding your personal information. You may: - **Access**: Request a copy of the personal information we hold about you. - **Update**: Correct or update your personal information. - **Delete**: Request the deletion of your personal information, subject to certain exceptions. - **Opt-Out**: Unsubscribe from marketing communications by following the unsubscribe instructions in our emails or contacting us directly. To exercise these rights, please contact us at [Nick@lakelandfilmlab.com].
6. Children’s Privacy Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
7. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Please review this Privacy Policy periodically for any updates.
8. Complaints -If you have any concerns about how we handle your personal information, please get in touch with us using the contact details below. If you're not satisfied with our response, depending on your location, you may have the right to challenge our decision by contacting us again using the provided details or by filing a complaint with your local data protection authority. For EEA residents, you can find a list of the relevant data protection supervisory authorities here - https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
9. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: Lakeland Film Lab LLC [Insert Address] Lakeland, FL Phone: [Insert Phone Number] Email: nick@lakelandfilmlab.com --- Please be sure to fill in the placeholders with specific information about your business. If you're working with a legal team, you may also want them to review this to ensure it complies with applicable laws and regulations.
You can exercise any of these rights as indicated on our Site or by contacting us using the details provided below. We will not treat you unfairly for exercising these rights. To verify your identity before responding to your request, we may need to collect information from you, such as your email address or account details. In line with applicable laws, you may also authorize an agent to exercise these rights on your behalf. If you choose to do so, we will require the agent to provide proof of your authorization and may need you to confirm your identity directly with us. We will respond to your request promptly, as required by law.
